Custom pins can be designed and produced as long as you are ordering a minimum of 50 pins. Please reach out via chat or email hello@fluffofmylife.com to discuss further.

Please note the following deadlines to receive your goodies before Christmas. I, however, can't make any guarantees and am at the mercy of AusPost services but will try my very best.

AUSTRALIA: 16 December (Express - 18 December); WA and NT - 13 December (Express - 17 December)
UNITED STATES: 12 December
UNITED KINGDOM: 3 December (Express - 10 December)
CANADA: 2 December (Express - 9 December)
ASIA: 28 November (Express - 5 December)

For more info visit AusPost

The standard shipping option for pins, stickers, decals and other small items that can fit within the requirements of a "standard letter", I have set as exactly that i.e. a standard letter.

The upside: I can keep shipping costs low for you - e.g. for 1 pin, a standard international letter costs AU$3.50, as opposed to a standard international parcel AU$24.
The downside: it does not include tracking. (The only exception to this is for US orders - see below.) And as much as I want to get my products in your hands as quickly as possible, I cannot be held responsible for shipping delays nor mail going missing.

Shipping upgrades are, of course, available. Please contact me if you would like to change your shipping option.

US Orders

To keep shipping fees low with relatively low impact to shipping time, the shipping process for US orders occurs in 2 stages. It is first bulk shipped, along with other orders, to Ohio, US via AusPost Express. From there, it is forwarded to its final destination (your shipping address) via USPS Ground Advantage for non-flat items, and USPS First Class Mail for flat items.

USPS tracking numbers will be provided if available, however will remain inactive until your order reaches the States. If you would like information on the Australia to Ohio leg, please get in touch via chat or email hello@fluffofmylife.com

To keep shipping fees low, with relatively low impact to the shipping time, the shipping process for US orders occurs in 2 stages. It is first bulk shipped, along with other orders, to Ohio, US via AusPost Express. From there, it is forwarded to its final destination (your shipping address) via USPS Ground Advantage for non-flat items, and USPS First Class Mail for flat items.

USPS tracking numbers will be provided if available, however will remain inactive until your order reaches the States. If you would like information on the Australia to Ohio leg, please get in touch via chat or email hello@fluffofmylife.com

To keep shipping costs as low as possible without significantly effecting shipping time, my shipping process for US orders happens in 2 stages.

First, your order, along with several others, will be bulk shipped via AusPost express post, from Australia to Ohio, US.

It is then mailed via USPS Ground Advantage from Ohio to the final destination i.e. mailing address specified on your order. The USPS tracking number attached to your order is only in reference to this second stage of the process so you will not receive any USPS updates until your order reaches Ohio.

The bulk shipment in the first stage will be tracked however I do not attach this tracking number to your order as it has confused customers is the past. If you would like this information please reach out via chat or email hello@fluffofmylife.com

There are several ways you can reach out:

• Website Chat - open the Chat window in the bottom right corner
• Email - hello@fluffofmylife.com
• Instragram - @fluffofmylife
• Facebook

Yes. Please email hello@fluffofmylife.com